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Pricing
PlayArea OS is one price for your whole organisation, monthly or yearly. Every plan starts with 14 days free, no card needed to begin. A card is needed only when you go live, and nothing is charged until your trial ends.
Compare the plans
Front Desk
$199 / month
$179 / mo, billed yearly ($2,149)
- 1 branch
- 3 POS
- 5 logins
Run the counter and the team: POS, timers, passes, waivers, bookings, HR and email.
- Digital waivers and customer profiles
- POS with loyalty points, shifts and cash counts
- Per-child play timers with an on-screen time-up alert
- Bookings, email campaigns, HR and the staff rota
- Complaints, incidents, lost and found and feedback
Venue Manager
$449 / month
$404 / mo, billed yearly ($4,849)
- Up to 3 branches
- 8 POS
- 15 logins
Run the money: everything in Front Desk, plus Finance, Supply Chain and promo codes.
- Every Front Desk feature, with higher limits
- Finance: bills, expenses and profit and loss, with 25 PAi: Supplier Invoices scans a month
- Supply Chain with 25 open purchase orders
- Promo codes and the code validator
- 30 bookings a month per branch, 8 staff on payroll, 2,500 emails a month
Business Suite
$799 / month
$719 / mo, billed yearly ($8,629)
- 10 branches
- Unlimited POS
- Unlimited logins
Automate: everything in Venue Manager with no ceilings, plus WhatsApp, PAi, Equipment and Staff Forms.
- Every Venue Manager feature, with no ceilings
- WhatsApp: Tap-to-Send, or automated campaigns with an AI agent
- PAi Owner's Assistant: ask about the venue and get alerts
- Equipment and Staff Forms, unlimited
- Up to 10 branches and 500 PAi: Supplier Invoices scans a month
Prices in USD. Running several venues? Email info@playareaos.com for a group quote.
Every feature, plan by plan
| Feature | Front Desk$199 / month | Venue ManagerMost popular$449 / month | Business Suite$799 / month |
|---|---|---|---|
| Price and plan limits | |||
| Monthly pricePer organisation, in USD. | $199 | $449 | $799 |
| Yearly price10% less than paying monthly | $2,149 | $4,849 | $8,629 |
| Branches | 1 | Up to 3 | Up to 10 |
| POS at once | 3 | 8 | Unlimited |
| Staff logins | 5 | 15 | Unlimited |
| PAi: Supplier Invoices scansPart of Finance | Not included | 25 a month | 500 a month |
| PAi: WhatsApp repliesPart of WhatsApp | Not included | Not included | Unlimited |
| Live & Backup StorageMore with Storage 25GB | 5 GB | 5 GB | 5 GB |
| Automatic backupsVenue time. Back up now by hand is on every plan | Once a day, at midnight | Every 6 hours | Every hour |
| Backups kept forOlder backups are deleted automatically, off-site copy included | 7 days | 14 days | 28 days |
| EmailWelcome, birthday and campaign emails. Receipts and other service emails are never counted. Need more? See Email packs below. | 500 a month | 2,500 a month | 10,000 a month |
| Front Desk | |||
| WaiversDigital waivers signed on a tablet or a phone, kept with the family record | Included | Included | Included |
| POSSales, shifts, cash counts and customer loyalty pointsTeam access by role | Included | Included | Included |
| Price MenuYour prices and packages, set once and used by the POS | Included | Included | Included |
| Play TimerPer-child play timers with an on-screen time-up alert | Included | Included | Included |
| Passes & SubscriptionsMulti-visit passes and memberships, counted at the door | Included | Included | Included |
| Today's OverviewThe day at a glance for the whole team | Included | Included | Included |
| Customer ProfileEvery family, their children, visits and history in one record | Included | Included | Included |
| Guest Experience | |||
| Lost & FoundLog found items and hand them back to the right family | Included | Included | Included |
| FeedbackAsk families how the visit went and read every answer | Included | Included | Included |
| ComplaintsLog a complaint, resolve it and record any compensation | Included | Included | Included |
| BookingsParty and event bookings with deposits and an online booking page | Included: 10 bookings a month, per branch | Included: 30 bookings a month, per branch | Included: Unlimited |
| Safety | |||
| IncidentsReport injuries, lost children and emergencies, with an owner alert | Included | Included | Included |
| Venue Security LogA record of sign-ins, role changes and other sensitive actions in your venueTeam access by role | Included | Included | Included |
| Venue Management | |||
| Shift HandoverThe note one shift leaves the next, with owners and status | Included | Included | Included |
| ActivityA trail of what happened, who did it and where the money wentTeam access by role | Included | Included | Included |
| Staff FormsChecklists and forms your team fills in on shift | Not included | Not included | Included: Unlimited |
| EquipmentReport faults, plan maintenance and track service contracts | Not included | Not included | Included: Unlimited |
| Marketing | |||
| Promo Code GeneratorCreate promo codes and vouchers for offers and campaignsTeam access by role | Not included | Included: Unlimited | Included: Unlimited |
| Code ValidatorCheck and redeem a promo code at the counter | Not included | Included | Included |
| EmailerAutomated email campaigns: birthdays, win-back and broadcasts | Included | Included | Included |
WhatsAppMessage families on WhatsApp, by hand or automaticallyTeam access by role
| Not included | Not included | Included: Unlimited PAi: WhatsApp replies; unlimited WhatsApp messages with no PlayArea OS message fees |
| Back Office | |||
| ReportsSales, visits and trends from the modules you haveTeam access by role | Included | Included | Included |
| Owner DashboardThe business at a glance, from the modules you haveTeam access by role | Included | Included | Included |
| MigrationBring your families, products and balances across from your old systemTeam access by role | Included | Included | Included |
| Storage 5GBLive & Backup Storage: your files plus automatic backups, with self-serve restoreTeam access by role | Included: 5 GB | Included: 5 GB | Included: 5 GB |
| HR | |||
HRPayroll, the staff rota and attendance in one placeTeam access by role
| Included: 3 staff on payroll | Included: 8 staff on payroll | Included: Unlimited |
| Finance | |||
FinanceBills, expenses and profit and lossTeam access by role
| Not included | Included: 25 PAi: Supplier Invoices scans a month | Included: 500 PAi: Supplier Invoices scans a month |
| Supply ChainPurchasing, receiving, inventory and supplier billsTeam access by role | Not included | Included: 25 open purchase orders | Included: Unlimited |
| Owner Tools | |||
| SettingsPrices, access, roles and how every module behavesTeam access by role | Included | Included | Included |
| AccountYour subscription, backups, integrations and teamTeam access by role | Included | Included | Included |
| Quick LinksYour own shortcuts to the tools your team uses | Included | Included | Included |
| PAi Owner's AssistantAsk about the venue in plain words and get a daily check with alertsTeam access by role | Not included | Not included | Included |
| Public Links & QRQR codes and links for waivers, bookings, feedback and your price list | Included | Included | Included |
PAi: Supplier Invoices scanning, PAi: WhatsApp replies and emails have the monthly limits shown above; receipts and other service emails are never counted.
- Business Suite: unlimited WhatsApp messages, with no PlayArea OS message fees
i
When a month's emails run out, new ones wait for the 1st and nothing else stops; the ones held back are never sent late without your say-so. WhatsApp uses your venue's own WhatsApp Business number, and Meta bills its own message fees to you directly, separately.
Add-ons
Optional extras on top of your plan. Add them in the app under My Subscription.
PAi
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Paid monthly or yearly, with your plan. Charged per branch and covers every branch you run: a branch you add is charged for the rest of that billing period straight away, then in full. When the monthly allowance runs out it pauses until the 1st.
$39 / branch / month
$421 / branch / year
The owner's own AI assistant: ask about the venue and get alerts.
Available on: Venue Manager; included in Business Suite
- 3,000 PAi replies a month, per branch; unlimited on Business Suite
- 90 venue health checks a month, per branch
- Ask about sales, bookings, staff and stock in plain words
- A daily check on the venue with alerts that matter
- Covers every branch: switch to one branch, or see them all together
Add it in the app: My Subscription, then Store.
UAE Pack
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Paid monthly or yearly, with your plan.
$149 / month
$1,609 / year
For UAE venues: payroll bank files and tax filing.
Available on: Business Suite
- WPS salary file for UAE payroll
- PAi: VAT (return filing)
- UAE e-Invoicing
Add it in the app: My Subscription, then Store.
Storage 25GB
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Paid monthly or yearly, with your plan.
$15 / month
$162 / year
Available on: Any plan
- 25 GB of storage in total
- Add 5 GB for $5 a month ($54 a year)
Add it in the app: My Subscription, then Store.
Email packs
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Each pack lasts 30 days from the day it is added. If the plan's own monthly allowance runs out first, new emails wait for the 1st — the ones held back are never sent late without your say-so — and receipts and other service emails keep sending regardless. Buy a pack by card in the app: My Subscription, then Store.
More emails than your plan includes, any time.
- 1,000 emails for $19
- 5,000 emails for $49
- 25,000 emails for $149
Questions
What does PlayArea OS cost?
It is billed per organisation, monthly or yearly, in USD: Front Desk 199 a month, Venue Manager 449 a month, Business Suite 799 a month, or 10% less paid yearly. Each plan comes with the branches, POS and staff logins a venue its size needs: Front Desk one branch, three POS and five logins; Venue Manager three branches, eight POS and fifteen logins; Business Suite ten branches with unlimited POS and logins. If you run more than one site, email info@playareaos.com with your venue type, city and number of sites for a group quote.
Is the price per venue, per branch or per staff member?
Per organisation. The organisation is the business account your staff sign in to, and branches belong to it. If you run more than one site, email the team with the number of branches and they will explain how that is priced.
Is there a charge for moving my data across?
No. Bringing your families, your product list and your opening balances over from your old POS or your spreadsheets comes with the subscription. The switching page walks the whole move through.
Can I change bundle later?
Yes. Send the request to upgrade, downgrade or add an extra tile from the subscription page inside the app, and the PlayArea OS team actions it for you.
Does my venue stop working if a payment is late?
Not straight away. A reminder comes before the due date and a three-day grace period afterwards keeps waivers and the POS working. If the account then pauses, everything stays where you left it and paying switches it all back on instantly.
What if I cancel?
You keep full access to the end of the period you have paid for, and your records are kept safely for a year afterwards in case you come back. Nothing is ever charged after you cancel.
Does PlayArea OS work outside the UAE?
Your country, your currency, your tax rate and the days your week treats as the weekend are all yours, and the rest of the system follows: the POS, the play timers, the waivers, the parties, the passes, the customer records, the stock, the suppliers, the rota, the reports and the books.
Do I need to buy any hardware?
No. PlayArea OS runs in the browser on the tablets, phones and laptops you already own, so there is nothing to buy and nothing to install.