WhatsApp
WhatsApp for play areas: one inbox your whole team can answer from
PlayAreaOS puts your venue's WhatsApp on every screen at the desk, so whoever is free answers the parent who has just messaged. It replies to the questions you hear all day in your own words while the queue is being served, and it reminds families before a booked party and before a child's time runs out.
Questions
Do I need my own WhatsApp Business account?
Yes, and that is the point. The number parents already message, the profile behind it and the words that go out stay your venue's own. PlayAreaOS is the screen your team works from.
How long does it take to get going?
An afternoon, once your WhatsApp profile is connected. Moving the rest of the venue across takes longer, and the switching guide lays out that move step by step.