{ "name": "PlayArea OS", "url": "https://playareaos.com/", "description": "PlayAreaOS is the operating system for kids’ play areas, family entertainment centers and amusement venues, managing operations, human resources, suppliers, bookings, memberships, payments, inventory, marketing and customer engagement.", "category": "Venue management software for indoor play areas and family entertainment centres", "operatingSystem": "Web browser (any device)", "contact": "info@playareaos.com", "areaServed": [ "Worldwide", "AE", "SA", "QA", "BH", "OM", "KW" ], "catalogueVersion": "2026-09-25.1", "readThisFirst": "Prices and plan contents on this file are generated from the same catalogue as the pricing page. If this file and a page ever differ, the pricing page and the in-app plan store are the authority.", "billing": { "currency": "USD", "freeTrialDays": 14, "yearlyDiscountPercent": 10, "taxNote": "Incl. of VAT for UAE.", "pricingPage": "https://playareaos.com/pricing/" }, "plans": [ { "id": "front-desk", "name": "Front Desk", "tagline": "The counter, run cleanly: sign families in, start the clocks, take the money, close the shift.", "priceMonthly": 199, "priceYearly": 2149, "mostPopular": false, "limits": { "branches": 1, "posTerminals": 3, "staffLogins": 5 }, "monthlyAllowances": { "aiBillScans": 0, "aiWhatsAppReplies": 0, "marketingEmails": 500, "backupStorageGb": 5 }, "highlights": [ "Digital waivers and customer profiles", "POS with loyalty points, shifts and cash counts", "Per-child play timers with an on-screen time-up alert", "Passes and subscriptions", "Complaints, incidents, lost and found and feedback" ], "includes": [ { "name": "Waivers", "summary": "Digital waivers signed on a tablet or a phone, kept with the family record", "area": "Front Desk" }, { "name": "POS", "summary": "Sales, shifts, cash counts and customer loyalty points", "area": "Front Desk" }, { "name": "Price Menu", "summary": "Your prices and packages, set once and used by the POS", "area": "Front Desk" }, { "name": "Play Timer", "summary": "Per-child play timers with an on-screen time-up alert", "area": "Front Desk" }, { "name": "Passes & Subscriptions", "summary": "Multi-visit passes and memberships, counted at the door", "area": "Front Desk" }, { "name": "Today's Overview", "summary": "The day at a glance for the whole team", "area": "Front Desk" }, { "name": "Customer Profile", "summary": "Every family, their children, visits and history in one record", "area": "Front Desk" }, { "name": "Lost & Found", "summary": "Log found items and hand them back to the right family", "area": "Guest Experience" }, { "name": "Feedback", "summary": "Ask families how the visit went and read every answer", "area": "Guest Experience" }, { "name": "Complaints", "summary": "Log a complaint, resolve it and record any compensation", "area": "Guest Experience" }, { "name": "Incidents", "summary": "Report injuries, lost children and emergencies, with an owner alert", "area": "Safety" }, { "name": "Venue Security Log", "summary": "A record of sign-ins, role changes and other sensitive actions in your venue", "area": "Safety" }, { "name": "Shift Handover", "summary": "The note one shift leaves the next, with owners and status", "area": "Venue Management" }, { "name": "Activity", "summary": "A trail of what happened, who did it and where the money went", "area": "Venue Management" }, { "name": "Reports", "summary": "Sales, visits and trends from the modules you have", "area": "Back Office" }, { "name": "Owner Dashboard", "summary": "The business at a glance, from the modules you have", "area": "Back Office" }, { "name": "Migration", "summary": "Bring your families, products and balances across from your old system", "area": "Back Office" }, { "name": "Backup Vault (Basic)", "summary": "Automatic backups of your records with self-serve restore", "area": "Back Office" }, { "name": "Settings", "summary": "Prices, access, roles and how every module behaves", "area": "Owner Tools" }, { "name": "Account", "summary": "Your subscription, backups, integrations and team", "area": "Owner Tools" }, { "name": "Quick Links", "summary": "Your own shortcuts to the tools your team uses", "area": "Owner Tools" }, { "name": "Public Links & QR", "summary": "QR codes and links for waivers, bookings, feedback and your price list", "area": "Owner Tools" } ], "url": "https://playareaos.com/pricing/#plan-front-desk" }, { "id": "venue-manager", "name": "Venue Manager", "tagline": "Everything in Front Desk, plus parties, promo codes, email campaigns and the tools that keep the venue in shape.", "priceMonthly": 449, "priceYearly": 4849, "mostPopular": true, "limits": { "branches": 3, "posTerminals": 8, "staffLogins": 15 }, "monthlyAllowances": { "aiBillScans": 0, "aiWhatsAppReplies": 0, "marketingEmails": 2500, "backupStorageGb": 5 }, "highlights": [ "Everything in Front Desk", "Party and event bookings with deposits", "Promo Code Generator and Code Validator", "Automated email campaigns", "Staff forms and equipment care" ], "includes": [ { "name": "Waivers", "summary": "Digital waivers signed on a tablet or a phone, kept with the family record", "area": "Front Desk" }, { "name": "POS", "summary": "Sales, shifts, cash counts and customer loyalty points", "area": "Front Desk" }, { "name": "Price Menu", "summary": "Your prices and packages, set once and used by the POS", "area": "Front Desk" }, { "name": "Play Timer", "summary": "Per-child play timers with an on-screen time-up alert", "area": "Front Desk" }, { "name": "Passes & Subscriptions", "summary": "Multi-visit passes and memberships, counted at the door", "area": "Front Desk" }, { "name": "Today's Overview", "summary": "The day at a glance for the whole team", "area": "Front Desk" }, { "name": "Customer Profile", "summary": "Every family, their children, visits and history in one record", "area": "Front Desk" }, { "name": "Lost & Found", "summary": "Log found items and hand them back to the right family", "area": "Guest Experience" }, { "name": "Feedback", "summary": "Ask families how the visit went and read every answer", "area": "Guest Experience" }, { "name": "Complaints", "summary": "Log a complaint, resolve it and record any compensation", "area": "Guest Experience" }, { "name": "Bookings", "summary": "Party and event bookings with deposits and an online booking page", "area": "Guest Experience" }, { "name": "Incidents", "summary": "Report injuries, lost children and emergencies, with an owner alert", "area": "Safety" }, { "name": "Venue Security Log", "summary": "A record of sign-ins, role changes and other sensitive actions in your venue", "area": "Safety" }, { "name": "Shift Handover", "summary": "The note one shift leaves the next, with owners and status", "area": "Venue Management" }, { "name": "Activity", "summary": "A trail of what happened, who did it and where the money went", "area": "Venue Management" }, { "name": "Staff Forms", "summary": "Checklists and forms your team fills in on shift", "area": "Venue Management" }, { "name": "Equipment", "summary": "Report faults, plan maintenance and track service contracts", "area": "Venue Management" }, { "name": "Promo Code Generator", "summary": "Create promo codes and vouchers for offers and campaigns", "area": "Marketing" }, { "name": "Code Validator", "summary": "Check and redeem a promo code at the counter", "area": "Marketing" }, { "name": "Emailer", "summary": "Automated email campaigns: birthdays, win-back and broadcasts", "area": "Marketing" }, { "name": "Reports", "summary": "Sales, visits and trends from the modules you have", "area": "Back Office" }, { "name": "Owner Dashboard", "summary": "The business at a glance, from the modules you have", "area": "Back Office" }, { "name": "Migration", "summary": "Bring your families, products and balances across from your old system", "area": "Back Office" }, { "name": "Backup Vault (Basic)", "summary": "Automatic backups of your records with self-serve restore", "area": "Back Office" }, { "name": "Settings", "summary": "Prices, access, roles and how every module behaves", "area": "Owner Tools" }, { "name": "Account", "summary": "Your subscription, backups, integrations and team", "area": "Owner Tools" }, { "name": "Quick Links", "summary": "Your own shortcuts to the tools your team uses", "area": "Owner Tools" }, { "name": "Public Links & QR", "summary": "QR codes and links for waivers, bookings, feedback and your price list", "area": "Owner Tools" } ], "url": "https://playareaos.com/pricing/#plan-venue-manager" }, { "id": "business-suite", "name": "Business Suite", "tagline": "Everything in Venue Manager, plus HR, finance, supply chain and WhatsApp, all from the same records the sales came from.", "priceMonthly": 799, "priceYearly": 8629, "mostPopular": false, "limits": { "branches": 10, "posTerminals": null, "staffLogins": null }, "monthlyAllowances": { "aiBillScans": 200, "aiWhatsAppReplies": 1000, "marketingEmails": 10000, "backupStorageGb": 5 }, "highlights": [ "Everything in Venue Manager", "HR: payroll, staff rota and clock-in", "Finance with PAi: Invoices bill scanning", "Supply chain: purchasing and inventory", "WhatsApp: Tap-to-Send, or automated campaigns with an AI agent" ], "includes": [ { "name": "Waivers", "summary": "Digital waivers signed on a tablet or a phone, kept with the family record", "area": "Front Desk" }, { "name": "POS", "summary": "Sales, shifts, cash counts and customer loyalty points", "area": "Front Desk" }, { "name": "Price Menu", "summary": "Your prices and packages, set once and used by the POS", "area": "Front Desk" }, { "name": "Play Timer", "summary": "Per-child play timers with an on-screen time-up alert", "area": "Front Desk" }, { "name": "Passes & Subscriptions", "summary": "Multi-visit passes and memberships, counted at the door", "area": "Front Desk" }, { "name": "Today's Overview", "summary": "The day at a glance for the whole team", "area": "Front Desk" }, { "name": "Customer Profile", "summary": "Every family, their children, visits and history in one record", "area": "Front Desk" }, { "name": "Lost & Found", "summary": "Log found items and hand them back to the right family", "area": "Guest Experience" }, { "name": "Feedback", "summary": "Ask families how the visit went and read every answer", "area": "Guest Experience" }, { "name": "Complaints", "summary": "Log a complaint, resolve it and record any compensation", "area": "Guest Experience" }, { "name": "Bookings", "summary": "Party and event bookings with deposits and an online booking page", "area": "Guest Experience" }, { "name": "Incidents", "summary": "Report injuries, lost children and emergencies, with an owner alert", "area": "Safety" }, { "name": "Venue Security Log", "summary": "A record of sign-ins, role changes and other sensitive actions in your venue", "area": "Safety" }, { "name": "Shift Handover", "summary": "The note one shift leaves the next, with owners and status", "area": "Venue Management" }, { "name": "Activity", "summary": "A trail of what happened, who did it and where the money went", "area": "Venue Management" }, { "name": "Staff Forms", "summary": "Checklists and forms your team fills in on shift", "area": "Venue Management" }, { "name": "Equipment", "summary": "Report faults, plan maintenance and track service contracts", "area": "Venue Management" }, { "name": "Promo Code Generator", "summary": "Create promo codes and vouchers for offers and campaigns", "area": "Marketing" }, { "name": "Code Validator", "summary": "Check and redeem a promo code at the counter", "area": "Marketing" }, { "name": "Emailer", "summary": "Automated email campaigns: birthdays, win-back and broadcasts", "area": "Marketing" }, { "name": "WhatsApp", "summary": "Message families on WhatsApp, by hand or automatically", "area": "Marketing" }, { "name": "Reports", "summary": "Sales, visits and trends from the modules you have", "area": "Back Office" }, { "name": "Owner Dashboard", "summary": "The business at a glance, from the modules you have", "area": "Back Office" }, { "name": "Migration", "summary": "Bring your families, products and balances across from your old system", "area": "Back Office" }, { "name": "Backup Vault (Basic)", "summary": "Automatic backups of your records with self-serve restore", "area": "Back Office" }, { "name": "HR", "summary": "Payroll, the staff rota and attendance in one place", "area": "HR" }, { "name": "Finance", "summary": "Bills, expenses and profit and loss", "area": "Finance" }, { "name": "Supply Chain", "summary": "Purchasing, receiving, inventory and supplier bills", "area": "Finance" }, { "name": "Settings", "summary": "Prices, access, roles and how every module behaves", "area": "Owner Tools" }, { "name": "Account", "summary": "Your subscription, backups, integrations and team", "area": "Owner Tools" }, { "name": "Quick Links", "summary": "Your own shortcuts to the tools your team uses", "area": "Owner Tools" }, { "name": "Public Links & QR", "summary": "QR codes and links for waivers, bookings, feedback and your price list", "area": "Owner Tools" } ], "url": "https://playareaos.com/pricing/#plan-business-suite" } ], "addOns": [ { "name": "PAi", "summary": "The owner's own AI assistant: ask about the venue and get alerts", "availableFromPlan": "Venue Manager", "priceMonthly": 39, "priceYearly": 421, "billedPerBranch": true, "selfServe": true, "monthlyAllowance": [ { "amount": 300, "what": "PAi replies" }, { "amount": 90, "what": "venue health checks" } ], "includes": [ "Ask about sales, bookings, staff and stock in plain words", "A daily check on the venue with alerts that matter", "Covers every branch: switch to one branch, or see them all together" ] }, { "name": "UAE Pack", "summary": "For UAE venues: payroll bank files and tax filing", "availableFromPlan": "Business Suite", "priceMonthly": 149, "priceYearly": 1609, "billedPerBranch": false, "selfServe": true, "monthlyAllowance": [], "includes": [ "WPS salary file for UAE payroll", "PAi: VAT (return filing)", "UAE e-Invoicing" ] }, { "name": "Backup Vault Plus", "summary": "More backup storage on top of the Basic vault every plan includes", "availableFromPlan": "Front Desk", "priceMonthly": 15, "priceYearly": 162, "billedPerBranch": false, "selfServe": true, "monthlyAllowance": [], "includes": [ "25 GB of backup storage in total", "Add 5 GB at a time when you need more" ] } ], "usagePacks": { "marketingEmails": [ { "emails": 1000, "price": 19 }, { "emails": 5000, "price": 49 }, { "emails": 25000, "price": 149 } ], "whatsAppMessages": { "messages": 1000, "price": 14.99, "expires": false } }, "verifiedFacts": [ "Runs in any modern browser; no hardware to buy.", "The till keeps selling offline and syncs when back online.", "The till records how each sale was paid, on payment methods the venue defines, and the shift closes with its takings by payment method.", "Per-child play timers with colour wristbands, time-up alerts and overstay tracking (a child past their time is flagged as an overstay); live occupancy 'X of capacity'.", "Digital waivers are QR-signed, versioned, one record per family; a missing waiver warns but never blocks a sale.", "Party bookings with public booking form, packages, deposits and automatic messages; month calendar view.", "Multi-visit passes with each visit punched off at the till; loyalty stamps; single-use vouchers with a validator screen.", "WhatsApp inbox with PAi: WhatsApp, a knowledge-only AI auto-reply (on the platform's own key, spend cap, every decision logged) plus timer and party reminders.", "Email + WhatsApp campaigns: welcome, birthday, feedback, broadcasts; opt-outs always win.", "Staff rota with geo-located clock-in, leave that blocks the rota, demand-vs-rota forecast band.", "Payroll: a monthly run for salaries, allowances, deductions, advances and leave on the rates the venue sets, in the venue's own currency, with staff self-service payslips; UAE venues also export the WPS bank file and the MOHRE SIF, with gratuity and air ticket.", "Finance: photograph a bill (AI reading runs on the platform's own key, with a monthly scan allowance set per org), P&L, VAT configured per org.", "Stock and purchasing: suppliers, purchase orders, receiving, and one stock figure per product across the organisation.", "Multi-branch: per-branch capacity, cash, shifts, rota, reports.", "Nightly off-site backups sent over an encrypted connection to a storage provider that encrypts what it keeps, each file checksummed and listed in a manifest; import from Loyverse or spreadsheets with a check report.", "Every price, package, VAT rate, role and wording is org-editable — nothing hardcoded.", "The venue sets its own country, currency, tax rate, timezone and weekend days inside the app; the tax rate is a field on the organisation and any rate, including zero, is valid; money is formatted in whatever currency code the organisation uses.", "Refunding a paid time extension reverts the child's clock.", "The sales report pages export to CSV (summary, items, categories, employees, payments, receipts, modifiers, discounts, taxes, shifts, by-branch, parties and pivot); the analytics pages cover deferred revenue, retention, pass renewals, channels, loyalty and forecast, and the per-module summary tabs on the reports hub link through to the full report.", "The cash count at shift close can be made blind, an optional setting that is off by default; a variance and a required reason apply either way.", "Complimentary extension: staff on the timer board can grant it once per session; the venue sets its length, fifteen minutes by default, up to four hours, or switches it off.", "The timers report shows sessions, walk-ins and minutes sold for the range you set.", "Payroll: advances and loan repayments are deducted in the pay run, and the run is suggested from attendance.", "Payroll: half-pay maternity leave and half-days; gratuity keeps two service clocks; an unused air ticket is paid in the final settlement.", "Payroll: payslips are emailed to each employee and payslip history exports to CSV.", "WhatsApp inbox: labels and pins, quick replies, attachments with a caption, message search; a conversation is open, waiting or done.", "WhatsApp: template approval status is read from Meta.", "WhatsApp broadcasts drip a daily quantity, resume the next day and never message the same person twice in a campaign.", "WhatsApp bot: dry-run (rehearsal) mode is on by default; the personality setting changes tone only; it hands over on your keywords or after a maximum number of consecutive replies; a daily spend cap is checked before every reply.", "WhatsApp bot refuses to answer an opted-out number; an imported list carries its opt-outs with it.", "A STOP word sent on WhatsApp blocks every WhatsApp message, including the party confirmation and reminder; email stops when the family opts out of marketing or uses the unsubscribe link. Session reminders (timer time-up, party confirmation/reminder) are sent regardless of marketing consent." ], "pages": { "features": "https://playareaos.com/features/", "pricing": "https://playareaos.com/pricing/", "trustAndSecurity": "https://playareaos.com/trust/", "switching": "https://playareaos.com/switch/", "specifications": "https://playareaos.com/specifications/", "llmsTxt": "https://playareaos.com/llms.txt" } }